Privacy Notice

We safeguard the privacy, integrity, processing, and protection of your information, in accordance with the Personal Data Protection Federal Law (La Ley Federal de Protección de Datos Personales en Posesión de los Particulares) – LFPDPPP.

1. Company Info

Puerto Vallarta Electric Bike Company S. De R.L. De C.V., also known as “Los Veranos Canopy Tour,” is a legal entity properly incorporated under the laws of Mexico.
Legal Address: Avenida Francisco Medina Ascencio 2755 Local 5, Zona Hotelera Norte, Puerto Vallarta, Jalisco, Mexico, 48333.

_{2. Data}

Puerto Vallarta Electric Bike Company S. De R.L. De C.V. may obtain personal data (“Personal Data”) and/or financial data (“Financial Data”) necessary for the proper rendering of its services (“the Services”).

Personal and/or Financial Data may include, but is not limited to:

• Full name

• Contact information (address, phone numbers, fax, cell phone, email)

• Personal identification (age, gender, marital status, nationality)

• Government-issued data (Federal Taxpayers Registration Number [RFC], Personal Identification Number [CURP])

• Third-party information (relatives’ names, companions) in relation to the Services

• Emergency contact information

• Credit card and bank account details

_{3. Data Processing}

The Personal and/or Financial Data you provide will be used for:

• Execution of all activities related to fulfilling the Services

• Request processing, service administration, billing, clarification, and investigation of charges

• Offering, promotion, and administration of the Services

• Offering and issuance of insurance related to the Services

• Promotion of products, promotions, and benefits associated with the Services (via electronic, telephone, and printed means)

• Creation and use of statistical and analytical processes

• Handling of payments and collections related to the Services

• Complementary activities necessary for delivering the Services

• Contacting designated persons in case of an emergency

• Inquiry, investigation, or resolution of complaints or claims

• Contacting doctors or other service-related personnel

• Contacting you for any matter related to the Services or this Privacy Notice

_{4. Personal and/or Financial Data Disclosure Rights}

To provide the Services, Puerto Vallarta Electric Bike Company S. De R.L. De C.V. may disclose data to affiliated companies, non-affiliated third parties, commercial associates, and external consultants. By using the Services, you consent to share data with:

i. Non-Affiliated Third Parties

Including:

• Telemarketing companies

• Sales agents and commission agents

• Data processing and printing companies

• Marketers (printed or digital)

• Parcel services

• Security and cash transport companies

• Advertising agencies

• Data management providers (physical or digital)

ii. Commercial Associates

Including:

• Insurance companies and agents

• Airlines

• Technology and software partners who enable data or operational platforms for the Services

iii. External Consultants

Including:

• Collections agencies

• Legal and accounting auditors involved in legal proceedings related to the Services

_{5. ARCO Rights (Access, Rectification, Cancellation, and Opposition)}

In accordance with the law, you may exercise the following rights at any time:

• Access: You may request the data we hold by contacting Customer Service and submitting an ARCO Rights request.

• Rectification: You may request correction of incorrect or outdated information. Supporting documents may be required.

• Cancellation: Once services are completed, you may request cancellation of your data unless exempted by law.

• Opposition: You may object to data processing unless exempted by law.

The exercise of ARCO Rights is free. However, Puerto Vallarta Electric Bike Company S. De R.L. De C.V. may charge justified shipping or reproduction costs, when applicable.

_{6. Revocation of Consent}

You may revoke your consent to data processing at any time using the procedures outlined in Section 5 and in accordance with applicable law.

_{7. Changes to the Privacy Notice}

Puerto Vallarta Electric Bike Company S. De R.L. De C.V. may update this Privacy Notice at any time. Changes will be published at:
https://losveranoscanopy.com or via email.

_{8. Customer Service}

The Privacy Notice is available at the offices of:

Puerto Vallarta Electric Bike Company S. de R.L. de C.V.
Av. Francisco Medina Ascencio 1929, Interior 14
Zona Hotelera Las Glorias
Puerto Vallarta, Jalisco, C.P. 48333
Mexico

Los Veranos Canopy Tour (Main Office)
Blvd. Francisco Medina Ascencio 2735
Zona Hotelera Norte
Puerto Vallarta, Jalisco, C.P. 48333
Mexico

US & CAN: +52 (213) 256-038
MEXICO: +1  (322) 223-0504
Email: info@losveranoscanopy.com